Privacy Policy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me or contact me.
Summary
When you place an order for products or services, your personal details are captured and held on file for the explicit purpose of providing you with your order. Website usage information is collected using cookies (see below).
Your information may be shared with logistics providers, such as Royal Mail or couriers to allow the processing and delivery of your order.
Your credit / debit card details are not accessible by either myself or Squarespace.
If you sign up to my ‘Melanie Lucas at Pearl and the Moon’ newsletter mailing list, only I and the newsletter platform MailChimp will have access to your data. MailChimp will never use your data under any circumstances.
If you no longer wish to be contacted for marketing purposes, please click the unsubscribe link at the bottom of every newsletter or contact me and I will remove your details from the mailing list for you.
Your information will never be shared with third parties.
Marketing
I would like to send you information about products and news from Melanie Lucas at Pearl and the Moon which may be of interest to you, but this will only be done if you have provided your consent through my sign-up form on my homepage.
If you have consented to receive marketing, you may opt out or change your newsletter preferences at any time.
If you no longer wish to be contacted for marketing purposes, please click the unsubscribe link at the bottom of every newsletter or contact me and I will remove your details from the mailing list for you.
Under the new GDPR, I am not able to add your details to my mailing list without your consent.
Access to your information
You have the right to request a copy of the information that Melanie Lucas at Pearl and the Moon holds about you at any time you wish. If you would like a copy of some or all of your personal information, please email me. There may be a small charge for providing this information.
Cookies
These cookies are sadly not the delicious, edible kind, instead they are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. It also helps me with providing a better website experience for you.
You can set your browser not to accept cookies and the following website will tell you how to remove cookies from your browser. Please be aware that some of the website features may not function properly as a result.
Data Retention
I will not keep your information in a form that identifies you for longer than is necessary for the purposes described in this policy or as required to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for 6 years, the time period UK tax law currently specifies for accounting purposes.
Complaints
If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority. In the UK this is the Information Commisioner’s Office: https://www.ico.org.uk
How to contact me
Please contact me if you have any questions about this privacy policy or information I hold about you.